Effective Date: 4.1.2026

Welcome to Truveil (“Company”, “we”, “our”, or “us”). By accessing or using our website and services, you agree to the following Terms of Service.

1. Services

Truveil provides a platform to connect customers with auto transport services. We facilitate vehicle shipping arrangements but do not guarantee specific carriers or delivery times unless explicitly stated.

2. Quotes and Pricing

All quotes provided are estimates based on the information you provide. Final pricing may vary depending on:
– Vehicle condition
– Distance and route changes
– Market conditions
– Carrier availability

We strive to provide transparent and locked pricing whenever possible.

3. User Responsibilities

By using our services, you agree to:
– Provide accurate and complete information
– Ensure your vehicle is prepared for transport
– Remove personal belongings from the vehicle
– Be available for pickup and delivery coordination

4. Payments

Payment terms will be provided at the time of booking. Failure to complete payment may result in cancellation of services.

5. Cancellations and Refunds

Cancellation policies vary depending on the stage of booking. Certain fees may be non-refundable once a carrier has been assigned or services have begun.

6. Limitation of Liability

Truveil is not liable for:
– Delays due to weather, traffic, or unforeseen events
– Damages caused by third-party carriers
– Loss of personal items left in the vehicle

Customers should ensure carriers provide appropriate insurance coverage.

7. Third-Party Carriers

We work with independent carriers. While we strive to partner with reputable providers, we do not directly control their operations.

8. Website Use

You agree not to:
– Use the website for unlawful purposes
– Attempt to gain unauthorized access to our systems
– Interfere with the website’s functionality

9. Intellectual Property

All content on this website, including logos, text, and design, is the property of Truveil and may not be used without permission.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of the State of California.

12. Contact Information

If you have any questions about these Terms, please contact us:

Email: info@truveil.net
Phone:
Website: www.truveil.net